Project Delivery & Service Guidelines

• The project initiation payment is non-refundable upon receipt, as it secures your project's placement and covers immediate resource scheduling and discovery costs.
• All payments for delivered milestones are strictly non-refundable.
• Website development milestones are considered finalized once approved on a staging or live environment. Payment for this is non-refundable.
• Once a client has requested or received revisions, the associated Milestone/Service payment is non-refundable.
• Digital marketing services including SEO, SMM, and PPC are non-refundable.
• Monthly hosting and server infrastructure fees are non-refundable.
• Refunds are not granted for client change of mind or shifting business goals.
• Refunds are not granted for internal partner disagreements or business closure.
• Requesting revisions on any delivered work waives the right to a refund for that phase.
• Client unresponsiveness for 14 consecutive business days results in project termination and forfeiture of all fees.
• Third-party costs, such as API fees or domain registrations, are non-refundable.
• Project timelines are subject to change based on client feedback and material delivery.
• The company is not liable for performance changes caused by third-party platform updates.
• Intellectual property rights are transferred to the client only upon receipt of full and final payment.
• The client agrees to provide written notice of any concerns before initiating a formal payment dispute.
• Electronic approval of a milestone via email/Sign off or project portal constitutes final acceptance of work.
• The company reserves the right to list the completed project in its professional portfolio.
• All legal disputes shall be governed by the laws of the United States.

Project Service Agreement • Effective 2026